CARE INSTRUCTIONS:

Keep your Petit Kouraj fringe bag looking its best by following these care instructions.

-Hang bag using its handle when not in use

-Do not get wet

-Do not bend or allow fringe to crumple. When traveling keep fringe elongated and roll bag in tissue paper to store.

-Please note, fringe may fray over time, this is the natural characteristic and charm of this majestic material.

EXCHANGE/RETURNS

Thank you for shopping at PETIT KOURAJ. We hope that you’re happy with your purchase.

ALL SALES ARE FINAL. We do not currently accept returns or refunds. However, if you would like to change your purchase for a different color, we can offer an exchange within 7 days of delivery of your order.  Please email us at studio@petitkouraj.com before shipping an exchange.

Please make sure your items are unused, undamaged, in the same condition you received them and are in their original packaging with all original tags attached.  

All discounted, sample and promotional items are final sale.   

LOST/STOLEN PACKAGES

If your tracking information shows that your package was delivered, but you have not received it, please contact us at studio@petitkouraj.com. Note: we do not take responsibility for lost/missing packages that show successful delivery to the order address.

INCORRECT/DAMAGED ORDERS

In the unlikely event that your order is processed incorrectly or your item(s) arrived damaged, please email us as soon as possible at studio@petitkouraj.com to let us know. We ask that you send photos of the incorrect/damaged merchandise for our reference.

For orders containing incorrect/damaged items, we are typically able to refund or replace the order at our expense.

SALES TAX

Sales tax will be added to orders shipping to New York State. Please note that tax calculations are based on the state and county shipping address on your order, as well as item price/classification.

For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet. Details may be found at the website of your respective tax authorities.